Subscription and Free Trial Terms

Effective date: [Effective Date]. Sites: AwakenedSky.com and DivineInfiniteBeing.com, operated by [Legal Entity Name]. These terms form part of our Terms of Service.

The subscriptions we offer

The School has a small number of plans that are billed automatically to the card on file. Each plan is listed here with its price, how often it is billed and whether it begins with a free trial:

Prices are in United States dollars, and tax is added where the law requires it and shown at checkout. The entry fee of the Mystery School, $297, is charged once with the first payment of the School's $19 a month.

Automatic renewal

A monthly plan continues and renews automatically every month, and the card on file is charged the monthly price, plus any tax, on the same day of each month, until the plan is cancelled. A monthly plan has no minimum term and no minimum purchase, and it may be cancelled at any time. The price of each plan is the price shown at checkout, and it stays the same until we give notice of a change as this page describes. Monthly payments are not refunded, in whole or in part, and access continues until the end of the month already paid for, as our Refund and Cancellation Policy states.

The 3-day free trial

The AwakenedSky Member and Household plans begin with a free trial of 3 days. The card is taken when the trial starts, and nothing is charged during the trial. When the trial ends, 72 hours after it began, the first monthly charge of $9 for Member or $19 for Household, plus any tax, is made automatically, and the plan then renews every month until cancelled. A member who cancels at any time during the trial pays nothing, and their access continues until the trial ends. The trial is offered once to each person, and a person who has had a trial before begins a new plan with its first monthly charge.

What the checkout shows and records

Before anyone enters a card or starts a trial, the checkout shows the terms of the plan next to the button, in full and with no link to open: the price, that the plan renews every month until cancelled, the calendar date and time the trial ends, the last moment to cancel without being charged, the date and amount of the first charge, the name that will appear on the card statement, how to cancel, and the refund rule. A separate box, unchecked until the buyer checks it, asks the buyer to agree to the automatic renewal terms, and no plan starts until it is checked. We keep a record of that consent, with the terms shown, the date, the time and the internet address, for at least 3 years, or for 1 year after the plan ends if that is longer.

The emails you receive

Every plan comes with emails that keep its terms in view, and they are these:

• A confirmation email as soon as a plan or trial starts, with the terms of the plan, the price, the date of the first charge, the cancellation policy, our contact details and a link to cancel online. For a trial, this email is also the trial notice: it states the date and time the trial ends, the amount that will then be charged and how to cancel before paying.
• A trial reminder [24 hours] before a free trial ends, with the date and time of the first charge, its amount and a link to cancel.
• A receipt for every charge, with the amount, the date of the next charge and a link to cancel.
• A notice of any price change or other material change at least 7 days and no more than 30 days before it takes effect, with the new price or terms, the date they begin and a link to cancel.
• A yearly reminder 25 to 40 days before each anniversary of a plan's start, with the plan, its price, how often it is billed and how to cancel.
• A cancellation confirmation when a plan is cancelled, with the date its access ends.

How to cancel

Every plan can be cancelled online, at any time, in a few steps. Sign in, open Billing in the account, and choose Cancel plan, which completes the cancellation at once on Stripe's secure billing page. The cancellation needs no call, email or reason, and no offer or survey stands in its way, although a member may tell us why they left if they wish. A member may also cancel by writing to [support email] from the email address on the account, and we confirm the cancellation by email. Cancellation stops every future charge, and access continues until the end of the trial or of the month already paid for.

Payments that fail

When a monthly payment fails, Stripe tries the card again over the following days and we send an email with a link to update the card. Access continues during a grace period of [7 days], and if no payment succeeds by then, the plan is paused and access to what it pays for is closed until the card is updated. For a Mystery School student, a paused plan means that the School does not recognize the student's standing until payments are current again, and the student may return at any time where they left off, with no new entry fee.

Households

The holder of a Household pays for it and may add up to 4 other people, each with their consent, and remove them at any time. The people added use the membership while the Household is active, and when the holder cancels, their access ends with the holder's. Everyone who pays the School's $19 a month receives AwakenedSky membership at no cost and may add a Household for $9 a month. This free membership begins automatically and ends when the School's payments stop. A person who already pays for an AwakenedSky plan when they begin the School's $19 a month has that plan cancelled at the end of its current month, with no further charge for it [confirm in the build].

The Academy's 4-payment plan

The 4-payment plan of the Diviner Academy is one price, $997, paid in four monthly payments of $249.25. The first payment is made at enrollment, and the other three are charged automatically on the same day of each following month. The plan ends by itself after the fourth payment and never renews. A student who cancels before the scheduled onboarding call is refunded in full and owes nothing more, and after that call the remaining payments stay due on their dates, as our Refund and Cancellation Policy explains. When a payment fails, access to the Academy pauses until it is paid.

Ask with a reason

Each Ask with a reason costs $0.50, and its price is shown before it is sent. For members, the Asks of a month are added to the next monthly invoice, and the invoice lists each one, because a single charge of $0.50 to a card would be lost mostly to fees. An Ask that fails to return an answer is not charged.

Store subscriptions

The standalone Wave Check app is sold by Google Play and the App Store. The store shows its terms, takes the payment, renews the subscription each month and handles its cancellation and refunds under its own rules. A store subscription is cancelled in the subscription settings of the Apple or Google account that bought it, and deleting the app does not cancel it. Our Wave Check App Terms describe the app.

Changes to a plan

We may change the price or the terms of a plan. A change of price takes effect only after the notice described above, and a member who does not accept it may cancel before it takes effect and pay nothing at the new price. A member who cancels within 14 days after the first charge at a higher price receives a refund of that charge in proportion to the unused part of the month, as the law of New York provides, and we give this to every member. A change that affects members' rights in another way is sent to them by email before it takes effect, and questions about any plan go to [support email].

All policies