Data Requests

Effective date: [Effective Date]. Sites: AwakenedSky.com, DivineInfiniteBeing.com, WaveFormAstrology.com and the Wave Check app, operated by [Legal Entity Name].

Your rights over your data

Every person whose personal information we hold may ask to see it, to receive a copy of it, to correct it and to have it deleted. People in California, in the other states with privacy laws, in the European Union and in the United Kingdom have these rights by law, and we give the same rights to everyone, wherever they live. A person may also withdraw a consent they gave, object to a use of their information, ask us to restrict a use while a question is settled, and stop marketing email at any time. We sell no personal information and share none for advertising, so there is nothing to opt out of on that score, and we treat no one differently for using any of these rights.

Doing it yourself in the account

Most requests can be made at once in the account settings on any of the School's sites or in the Wave Check app. Download my data gives a copy of the account's information in a common format that can be read by a person and by another service: the profile, the saved charts and people, the readings, the astrology journal, the Mystery School progress dates and tallies, test results, purchases and email preferences. Profile details, saved people and email preferences can be corrected directly. Delete my account starts the deletion of the account and of the information held for it, after a confirmation step that protects against mistakes.

Making a request by email

A person may also write to [support email] with the subject "Data request", saying what they are asking for and which email address the request concerns. Our confirmation of receipt is sent within 10 business days. We answer in full within 45 days for requests under United States law and within one month for requests under European or United Kingdom law. When a request is complex we may extend that time once, by up to 45 more days or two more months as the law allows, and we explain why before the first period ends.

Confirming who is asking

Our first step with every request is to confirm the identity of the person who makes it, so that no one can see or delete another person's information. A request made while signed in to the account is confirmed by the sign-in, with the password asked for again before any download or deletion, and a request by email is confirmed by a link sent to the email address on the account. A request for especially sensitive information, or one that does not match an account, may need further details that match what we already hold. An authorized agent may make a request for another person with that person's signed permission, and we may still confirm the person's identity directly with them.

What deleting an account does

One account serves all three sites and the Wave Check app, and so deleting it closes the account on every site at once. Deletion cancels every active Stripe subscription of the account and deletes the profile, the saved charts and people, the children's charts, the readings, the journal, the community posts and the Mystery School progress, and these leave our backups within [35 days]. A store subscription to the standalone Wave Check app is cancelled separately, in the Apple or Google account that bought it. A Mystery School student who deletes the account also deletes the record of the steps completed, and a grade earned is kept as a title only in the record of initiations that the School holds for that purpose.

What we keep after deletion

Some records must be kept after an account is deleted, either because the law requires them or because we need them to defend a legal claim. These are the records of purchases, payments, refunds and donations, kept for tax and accounting for [7 years], the record of each acceptance of our terms and of each consent to a subscription, kept for at least 3 years or for 1 year after the subscription ends, whichever is longer, and security logs, kept for [90 days]. The record of initiations performed, with the student's name, the grade and the date, is kept for as long as the School recognizes the grade. Each of these is kept for its purpose alone and deleted when that purpose ends.

Information another member saved about you

Members save the birth data of family, friends and coworkers in their own accounts, and a person saved in this way has the same rights over that information as over any other. A person who believes a member has saved their information without permission may write to [support email] with what they know, such as the member's name. We remove that information where we can identify it, or we ask the member to remove it.

Appeals and complaints

A person who disagrees with our answer to a request may appeal by replying to that answer within 60 days, and a person who did not make the first decision reviews the appeal and answers within 45 days. People in states whose law provides it may contact their state's attorney general if they disagree with our decision on an appeal. A complaint about how we handled personal information is acknowledged within 30 days and answered without undue delay. People in the European Union may complain to the data protection authority of their country, and people in the United Kingdom to the Information Commissioner's Office. Our Privacy Policy describes the information we hold and why, and our Children's Privacy page describes a parent's requests about a child.

All policies